A Message from Doncaster Hill Dental about COVID-19

A Message from Doncaster Hill Dental about COVID-19

Coronavirus: Major Changes to Our Operations


Dear Doncaster Hill Dental Family,

We are committed to ensuring the ongoing health and safety of our staff, our patients and as healthcare professionals believe it is our moral obligation to do our part in limiting the impact of Covid-19 on the wider community.

With increasing rates of Covid-19 cases, we have made the difficult decision to make major changes to our operations. The Australian Dental Association (ADA) has made recommendations for practices to enter Level 3 operation measures to limit the spread of Covid-19. This means from Friday 7 of August, our practice will only schedule Dental Emergency and Pain appointments as defined by the ADA until further notice. This service will be available to existing and new patients.

Dental health professionals play an important part in easing the burden on the healthcare system by treating cases best managed by swift emergency dental intervention rather than palliative care in our hospitals. We feel this is an important ethical obligation and we will continue to serve to ensure our hospitals are being utilised appropriately. Our regular practice phone numbers will still be operational; however we appreciate your patience should we take longer than usual to attend to your calls or be unable to answer them immediately. Alternatively, please directly message us on Facebook, Instagram or email info@doncasterhilldental.com.au or schedule yourself in on our website at www.doncasterhilldental.com.au .

We will also continue to implement the high levels of infection control that we have always practised, alongside modifications to our practice interiors to limit transmission. Patients will also be screened for epidemiological risk factors prior to attendance to protect our staff and other patients.

We hope to return to normal operation in the near future but are committed to doing our part in flattening the curve and protecting our people. Continue to follow us via social media for updates.

Thank you for your continued understanding during these challenging times, and we will continue to keep you updated in light of any changes. 

Stay safe, 

Dr Lavonne Kong
Principal Dentist

At Doncaster Hill Dental , we value your opinions. We always make sure that you feel comfortable throughout your smile transformation journey and receive the best result that you have been dreaming for. For more information about COVID-19 measures taken at Doncaster Hill Dental, please give us a call or Book Online Now to schedule yourself in for your first appointment.

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